Requests must be made within 7 days of delivery
Exchanges only for size issues or damaged items (PKR 550 courier fee)
Returns accepted only for damaged or defective items
No returns/exchanges for change of mind, fit preference, or design/color liking
Items must be unused, with original tags & packaging
Refunds (if approved) are issued as store credit or vouchers within 4 working days
All requests are subject to inspection and approval
For complete terms, please refer to our Returns & Exchanges Policy.